CRM Web Application Modules
CRM On Demand is an online customer relationship management software application that provides company’s sales, marketing, and support staff and managers with powerful tools to perform their roles more efficiently and effectively.
Sales Force Automation
Lead Management
Account & Contact Mgmt.
Opportunity Management
Sales Quotes
Inventory Management
Products Catalog
Price Books
Vendor Management
Purchase Orders
Sales Orders
Invoices
Reports Dashboards
Key Metrics
Customizable Reports
20+ Pre-built Reports
20 Pre-built Dashboards
Customer Support & Service
Trouble Tickets
Knowledge Base
Customer Self Service
Online Knowledge Base
Calendar& Activity Mgmt.
To Dos, Meetings & Calls
Recurring Events
Shared Calendar
Activity History
E-mail Notifications
Notes
Product Customization
Custom Fields (10 different data objects)
Pick Lists
Custom List Views
Drag & Drop Modules
Currency Customization
Marketing Automation
Campaign Management
Mass Mailing
E-mail Templates
Mail Merge Templates
Email integration
Email Client
Outlook Plug-in
Office Plug-in
Thunderbird Extension
Customer Portal
RSS Feeds
Security Management
User Management
Profiles
Roles
Groups
Organization-level Access Control