Cloud CRM

Customer Relationship Management

CRM Web Application Modules

CRM On Demand is an online customer relationship management software application that provides company’s sales, marketing, and support staff and managers with powerful tools to perform their roles more efficiently and effectively.

Sales Force Automation

Lead Management
Account & Contact Mgmt.
Opportunity Management
Sales Quotes

Inventory Management

Products Catalog
Price Books
Vendor Management
Purchase Orders
Sales Orders

Reports Dashboards

Key Metrics

Customizable Reports

20+ Pre-built Reports

20 Pre-built Dashboards

Customer Support & Service

Trouble Tickets
Knowledge Base
Customer Self Service
Online Knowledge Base

Calendar& Activity Mgmt.

To Dos, Meetings & Calls
Recurring Events
Shared Calendar
Activity History
E-mail Notifications

Product Customization

Custom Fields (10 different data objects)
Pick Lists
Custom List Views
Drag & Drop Modules
Currency Customization

Marketing Automation

Campaign Management
Mass Mailing
E-mail Templates
Mail Merge Templates

Email integration

Email Client
Outlook Plug-in
Office Plug-in
Thunderbird Extension
Customer Portal
RSS Feeds

Security Management

User Management
Organization-level Access Control
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